Returns & Exchanges
Due to the perishable nature of our premium canned cocktails, we cannot accept physical returns of liquid products. If your order arrived damaged or incorrect, please contact our support team within 14 days for a full refund or replacement.
Return Process
- 1.Inspect Your Delivery
Upon arrival, please check your Tip Top shipment for any signs of leakage, breakage, or incorrect quantities.
- 2.Document Issues
If you find a problem, take clear photographs of the damaged product and the shipping label to help us process your claim.
- 3.Contact Support
Email our team at support@tiptopcocktails.com with your order number and the photos of the affected items.
- 4.Resolution
Once approved, we will issue a refund to your original payment method or ship a replacement order at no additional cost to you.